SCHEDULING SERVICE IS EASY
Want us to come to you?
One of our experienced technicians will come visit you at your home or work. Just click on the Schedule Service button below and choose “At my Home or Work.” Visit our FAQ below for more information.
Want to come see us at the shop? We would love to see you too! We are ready and waiting! You can pop in anytime during business hours, or you can click the Schedule Service button below and choose “At a Bike Shop” for quicker turn around time.
Frequently Asked Questions
Usually yes - there may be some exceptions. Please note in your appointment entry if you cannot be home.
Our labor costs for mobile service are approx. 25% more than our in-store costs to account for gas, time, van, etc. Most of our customers feel that the convenience benefit outweighs the extra cost and saves them a lot of time, effort, and headache.
*In order to dispatch our mobile repair unit we require that the work to be performed total at least $90 in parts & labor
It depends on what sort of service we are doing to the bike, but usually 1-1.5 hours per bike.
Absolutely. Our technician will also be masked up if within 6 feet but work/interaction will be done outside in open air. Unless there is inclement weather; then the work will be done inside the van.
Most general maintenance can be done from the van. (tune-ups, bike washes, parts installations, etc.). There are some procedures that will require us to bring the bike(s) back to the bike shop (due to speciality parts needed or speciality tools that we do not have on the van). We try to obtain as much information from you before our visit so we can grab special items needed.
We block out certain days of the week to handle mobile service. Our scheduling system will give you dates/times that are available.
We use the SquareUp app. All credit cards are accepted.
Yes - but if you don’t have time, we will do a bike wash ($25) before we start work. We may need to access a hose to do a proper wash.
Our limit would probably be around 6 bikes, but it all depends on what each bike needs and how long it will take to service each one.
Typically we need about 20 linear feet to park the van and access what we need out of it. Usually curb parking in front of a residence is sufficient. Also, a driveway that doesn’t block household parking works well, too.
In order to dispatch our mobile repair unit we require that the work to be performed total at least $90 in parts & labor
Upon making your appointment online, we will send you a quick form to fill out for some more info.