Online Shopping Policies
Please review our online policies and contact us with any questions.
SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
REFUND POLICY: We offer a 30 Money Back Guarantee on almost every product we offer. Please call customer service at 205-967-2003, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. The product must be returned in the original, unopened packaging accompanied by the original sales receipt.
SHIPPING AND BILLING POLICY: Online orders are processed Monday - Friday between the hours of 9 a.m. to 6 p.m. Your credit or debit card will be charged when the order is processed, but the charges may take up to one billing cycle to appear on your account statement. Standard ground shipping may take 2 - 10 business depending on your whereabouts. However, expedited shipping is offered at an increased rate. If you wish to expedite your order, please select your desired shipping option when placing your order.
- Orders over $70 receive free ground shipping. Heavy or over sized orders will incur additional charges
- Orders under $70 shipping for $7.99 for ground shipping. Heavy or over sized orders will incur additional charges